Terms of service

Terms of Service

Effective Date: June 20, 2026

Welcome to stela.luxury. By accessing our website or purchasing from us, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. General

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian. You agree not to use our products for any unlawful or unauthorized purpose or in violation of any applicable laws.

2. Products

stela.luxury specializes in branded jewelry. We make every effort to display our products accurately, including their colors, designs, and descriptions. However, actual product appearance may vary slightly depending on your device's display settings.

We reserve the right to limit quantities, discontinue products, or modify product information at any time without prior notice.

3. Pricing

All prices are displayed in United Arab Emirates Dirham (AED). Prices are subject to change without prior notice. Applicable taxes and shipping charges will be calculated during checkout.

4. Orders

We reserve the right to refuse, cancel, or limit any order at our sole discretion. Reasons may include product availability, pricing errors, suspected fraudulent activity, or other issues. If your order is canceled after payment has been processed, you will receive a full refund.

5. Payments

We accept the payment methods displayed during checkout. By submitting an order, you authorize us to charge your selected payment method for the total purchase amount.

6. Shipping

Shipping times provided on our website are estimates only and may vary due to courier delays, customs processing, weather conditions, or other circumstances beyond our control. We are not responsible for delays caused by third-party shipping providers.

7. Returns and Refunds

We want you to be satisfied with your purchase.

Returns are accepted within 7 days of receiving your order.
Items must be unused, unworn, in their original condition, and returned in their original packaging.
After 7 days from the delivery date, we are unable to accept returns or provide refunds.
Shipping costs are non-refundable unless the item received is damaged or incorrect.

Please refer to our Return & Refund Policy for complete details.

8. Intellectual Property

All content on this website, including text, images, product photographs, logos, graphics, designs, and other materials, is the exclusive property of stela.luxury and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.

9. Limitation of Liability

To the fullest extent permitted by the laws of the United Arab Emirates, stela.luxury shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United Arab Emirates. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will become effective immediately upon being posted on this website. Continued use of the website constitutes acceptance of the updated Terms.